Refunds & Cancellation

• Memberships renew automatically only where this is clearly stated before you join.
• The price and billing frequency will always be shown before you confirm.
• You can cancel at any time. Cancelling stops future renewals.
• After cancelling, your access will ordinarily continue until the end of the period you've already paid for, unless the law requires otherwise.
• If a creator changes a tier's price, your existing membership keeps the price you agreed. Any change affecting you would be notified in advance.

Where you have a legal right to cancel and receive a refund, for example within a statutory cancellation period, that right applies.

Digital products, such as downloadable files, are digital content. Under UK consumer law, the right to cancel a digital content purchase can end once you've given express consent to immediate access and acknowledged that you lose the right to cancel when the download or access begins.

• Before any paid purchase, checkout will explain clearly whether and when cancellation rights apply.
• If a product is faulty, not as described, or can't be accessed, you may be entitled to a repair, replacement or refund.
• Products that are free, or included with your membership, aren't charged separately and so aren't refunded separately.

Nothing in this policy affects your statutory rights as a consumer. If anything here conflicts with the law, the law applies.

Questions about a membership or product? Email support@zavuzi.com. Once payments are live, the exact steps to cancel or request a refund will be shown in the app and at checkout. See also our Terms of Service.